Building on Our Momentum
While we are proud of our 2020-21 accomplishments, we know that we must focus on a few vital areas to create sustainable change. We must eliminate the time and effort we spend on distracting activities and concentrate on actions that result in measurable, meaningful behavioral and cultural shifts.
We will continue to apply what we have learned over the last two years – to build on the work we have done, getting comfortable with the uncomfortable and delving into complex but essential conversations. We will expand our endeavors to listen, learn and act and deepen efforts to track, measure and hold ourselves accountable. Together, we will drive sustainable impact by ensuring our teams, brands and services reflect the communities we serve. We will foster a culture where Diversity, Equity & Inclusion (DE&I) are at the center of everything we do and an environment in which everyone feels respected and valued. And we will continue to live our purpose to help people across the world lead healthier and happier lives.