Our WBA vision is to be the first choice for pharmacy, well-being and beauty — caring for people and communities around the world. To make this a reality, we are creating a culture where diversity, equity and inclusion are at the center of everything we do and an environment in which everyone feels respected and valued. We are embracing our values and living our purpose, speaking up and standing up – quickly taking decisive action with and for our team members, customers, patients, communities and suppliers.
It is nearly impossible in a few pages, several stories, and a handful of photos to fully capture the events of the last two years: a historic pandemic that left too many lives lost despite heroic efforts to save many more. Loud cries demanding an end to social injustice and systemic racism after the death of George Floyd.
In the midst of the madness that was 2020 and 2021, Walgreens Boots Alliance did what we always do: we stepped up. You'll see details of that here, in our second WBA Diversity, Equity & Inclusion (DE&I) Report.
This report will offer a snapshot into WBA's work to help our communities and patients grapple with a global pandemic while also ensuring that our team members stayed safe. We sought to educate and engage one another in authentic conversations about race, microaggressions and workplace culture.
We accelerated the diversification of our product portfolio, so it better reflects our diverse, global customer base. And we strengthened our culture of safety, respect and belonging at a time when our people – the communities we serve – needed it most.
As you engage in our 2020-21 DE&I Report, I hope you'll be as proud as I am of the work we've done. But there is so much more to do. Our foot is firmly on the accelerator as we continue to take bold actions to drive change. Most importantly, we know that to create lasting and meaningful change, we must continue to strive for transparency, humility and accountability. Please read on to see how our WBA family is making a real difference and how we live our purpose to help people lead healthier, happier lives.